Our response to Ofgem's energy market investigation

In response to Ofgem's announcement that it will conduct a review of the effectiveness of the retail energy market to see if further action is needed to protect customers, Age UK's Charity Director, Michelle Mitchell, said:

'Any move to give energy customers a fairer deal is very welcome. Another round of price hikes will be worrying many older people who are already risking their health to avoid a heating bill they can't afford. 

'With energy prices set to continue rising, the government must urgently develop a new fuel poverty strategy which effectively tackles the root cause of the problem while supporting the poorest and most vulnerable.

'Age UK has launched its ‘Spread the Warmth' campaign to help people in later life stay warmer this winter. Older people and their families can call Age UK Advice for free information and support on freephone 0800 169 6565.'

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Notes to Editors

Age UK works in partnership with Age Scotland, Age Cymru and Age NI. For media enquiries relating to Wales, Scotland and Northern Ireland please contact the appropriate national office: Age Scotland on 0131 668 8055, Age Cymru on 029 2043 1562 and Age NI on 028 9024 5729.

Media contact: Helen Spinney
Phone: 020 8765 7502
Out-of-hours: 07071 243 243
Email: helen.spinney@ageuk.org.uk