Complaints about homecare services
Our factsheet has further information on the complaints procedure if you are unsatisfied with the local authority social services department:
Factsheet 59w: How to resolve problems and make a complaint about social care in Wales
If there are any concerns about abuse and/or neglect, our factsheet on this topic may be helpful:
Factsheet 78w: Safeguarding older people in Wales from abuse and neglect
For more information call Age Cymru Advice on 0300 303 44 98